Return & Refund Policy

Effective Date: 08/06/2025

Return/Replacement Policy: Returns/replacements are accepted only if some parts are missing, a different product was received, or the product was damaged during transit.

To apply for a return/replacement, please contact us within 24 hours of the order delivery date.

In case of return of orders delivered in Nagaland through Hyperlocal delivery

the eligible return/replacement is processed in 2-3 business days, and the replacement will be delivered within 3 to 5 business days.

Refund Policy: The eligible refund will process in 3–4 business days, and the amount will be credited to the original payment method or source account within 5–7 business days.

For the return of deliveries made through courier partner, we will arrange return order pickup from the original delivery address. Once we receive the order back from you, the refund or replacement will be processed within 2 business days from when the package is received.